How to set up Stripe Payments (new or existing account)

To get paid for events you host, we use Stripe as our payment processor on the platform. All you need to do is link your own Stripe account to the user dashboard and when your guests sign up, the payment automatically goes into your Stripe account. You can use Stripe as an individual, or company. For every paid event you received funds for, please note Stripe charges additional transaction fees so you will not receive 100% of the ticket sale price.

To start, sign in to the user dashboard,

  • Go to ‘Payout’ on the left side menu

  • To connect a Stripe account, please click on ‘Add Account’
  • If you don’t have an existing Stripe account, click on ‘Add Account’ which will take you to sign up for one

  • You will be prompted to sign up for a new Stripe account

  • If you have an existing Stripe account, it is easy and fast to link your Stripe account, you only need to sign into your account to proceed

  • After registering for a new Stripe account or connecting to an existing one, you will see an authorization message, click on ‘Connect my Stripe account’

  • Once the process is completed, you can see that the Stripe account is linked

To revoke access for the app

  • Go to and sign into your account
  • On the left side menu, click on ‘Settings’
  • Scroll down to ‘Business Settings’, click on ‘Authorised applications’

  • To disconnect Stripe from ZMSEND, click on ‘Revoke access’

For more information on how to disconnect your Stripe account from a connected third-party platform, read more on the official Stripe support here

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